I am having trouble with Respondus. Where can I get help?
Answer
Respondus Lockdown Browser is software that some classes and professors use to give secure online exams.
For help installing Respondus, Cypress College provides helpful information and troubleshooting assistance. You can also find directions under "Links & Files" below.
Respondus has a student support website for troubleshooting issues, as well as links to quick start guides and videos.
For Respondus technical support you can use these links:
Submitting a Support Ticket, as well as a Live Chat Support feature.
If the info on the college's page and the support site is not enough, also contact or email your instructor/professor to let them know about your issues with Respondus.